Gift Bangladesh
Warranty Policy
At Gift Bangladesh, we are committed to providing quality products and ensuring customer satisfaction. For selected products, we offer warranty coverage against eligible manufacturing and functional defects. This Warranty Policy outlines the terms and conditions applicable to warranty claims.
Warranty Coverage
Warranty coverage applies only to products that explicitly mention warranty support on the product page, product description, invoice, or purchase confirmation.
Depending on the product category, the warranty may cover:
- Manufacturing defects
- Functional defects present upon delivery
- Product quality issues verified by our inspection team
- Faults caused by defects in materials or workmanship
The warranty period, if applicable, will be clearly stated on the product page or invoice.
Warranty Exclusions
The warranty does not cover any damage or defects resulting from:
- Physical damage
- Accidental damage
- Water or liquid damage
- Fire damage
- Electrical surges or power-related issues
- Misuse or mishandling of the product
- Improper storage or maintenance
- Unauthorized repairs or modifications
- Normal wear and tear from regular use
- Customer negligence or intentional damage
Products showing signs of misuse, abuse, or unauthorized alterations may not qualify for warranty service.
Warranty Claim Process
Contact our customer support team within the applicable warranty period.
Provide the following information:
- Order number
- Customer name
- Proof of purchase or invoice
- Product details
- Clear photos or videos showing the issue
Our support team will review the claim and may request additional information if necessary.
Follow the instructions provided by our support team regarding product inspection, return, repair, or replacement.
Inspection and Verification
All warranty claims are subject to inspection and verification by Gift Bangladesh or an authorized service provider.
Warranty approval will be determined based on:
- Product condition
- Nature of the defect
- Warranty eligibility
- Supporting evidence provided by the customer
Warranty Resolution
If a warranty claim is approved, Gift Bangladesh reserves the right to choose one of the following solutions:
- Repair the product
- Replace the product with the same or equivalent item
- Provide store credit
- Offer an alternative resolution deemed appropriate
The selected resolution will depend on product availability, defect severity, and warranty conditions.
Claim Rejection
Gift Bangladesh reserves the right to reject warranty claims that:
- Fall outside the warranty period
- Do not meet warranty eligibility requirements
- Show evidence of misuse, negligence, or accidental damage
- Lack sufficient proof of purchase or supporting documentation
- Involve products without warranty coverage
Limitation of Liability
Warranty coverage is limited solely to the repair, replacement, or store credit options described in this policy. Gift Bangladesh shall not be liable for any indirect, incidental, or consequential losses arising from product use or warranty claims.
Contact Information
Gift Bangladesh
📞 Phone/WhatsApp: +8801609710085
🌐 Website: https://gift-bangladesh.com
📧 Email: support@gift-bangladesh.com
Thank you for choosing Gift Bangladesh. We appreciate your trust and remain committed to delivering quality products and exceptional customer service.